BE SUPPORTED. BE DEVELOPED. BE REWARDED.
Main Responsibilities:
- Responsible for specific manufacturer systems with regards to warranty claims.
- Accurate processing of warranty job cards & submit detailed warranty claims, within the specified timescale maximising recovery (Molson and Subcontractor)
- Provide reports and relevant data to support manufacturer warranty claims
- Liaise with service departments to ensure jobs on the service WIP are completed in order for claims to be processed within the submission timescale
- Responsible for the return of parts to the manufacturers as and when required
- Keep claiming registers up to date on a weekly basis
- Deal with any claim rejections with the relevant service department and then challenge with Manufacturer
- Provide backup to the Senior Warranty Administrator for processing cash payments, credit notes and also producing the weekly reports for the warranty team
Additional Responsibilities:
- Any other administrative tasks within capabilities
- Answering incoming telephone calls and forwarding appropriately
Work Experience Requirements:
- Work experience within an office environment preferred but not essential
- Strong Administration background in Plant or similar industries preferred but not essential
- Ability to thrive and succeed in a busy, ever-changing environment
- Excellent level of attention to detail and conscientiousness
- Ability to multi task and prioritise own tasks as required
- Proficient in the use of Microsoft Office Suite
- Confident and clear telephone manner
Education Requirements:
- Good general level of education including English, Maths, and IT.
No support required from Recruitment Agencies
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