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Parts Assistant

BE SUPPORTED. BE DEVELOPED. BE REWARDED.  

Main Responsibilities: 

  • Answer telephone calls and emails from Customers, Production & Service departments
  • Liaising with suppliers and manufacturers to determine item specifics and availability
  • Utilise various manufacturers help desk information platforms
  • Assist in applying parts and materials to Production & Service jobs
  • Assigning parts to live jobs in the ERP system, applying customer discounts where required
  • Liaising with the Warehouse department to ensure that all goods are requested for dispatch via packing slips
  • Liaising with the Warehouse department to assist in the organisation of all returned Parts
  • Assess completed jobs to ensure that all required materials are issued
  • Assess completed jobs to ensure that all unused parts are correctly returned to the Warehouse department
  • Raising Purchase Orders accurately and efficiently
  • Provide regular updates and parts lead times
  • Utilise all Molson Group warehouses to organise stock to arrive at required destinations
  • Tracking orders through pallet and courier networks
  • Assisting the Workshop/Service departments in the supply of parts when required
  • Liaise with department personnel to assist and action any administration queries
  • Must ensure that any Health and Safety concerns are immediately escalated to Line Manager
  • Must ensure that company supplied uniform and PPE is always worn according to company policy
  • To carry out any other duties required by Line Manager

Education Requirements:

  • Good general level of Education including English, Maths and IT

Any other details:

  • Service and Parts background desired, Molson product training will be provided

No assistance required from Recruitment Agencies

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Job Category: Parts
Job Type: Full Time
Job Location: Darlington

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